System Selection

Choosing the appropriate systems vendor is crucial. Hayes is a neutral expert in this area. We are familiar with all healthcare IT vendors, but incented by none. We have especially deep knowledge in leading systems such as Epic, GE Healthcare, Allscripts and NextGen.

Hayes system selection methodology guides you through these steps to find the best fit for your organization:

  • Phase I:

    Develop a Request for Proposal (RFP). Hayes brings together physicians, clinicians and administrators to provide input into the selection process. This builds understanding and consensus, and identifies all constituents' needs up front.
  • Phase II:

    Evaluate RFP responses. Hayes consultants combine their vendor expertise with their knowledge of your organization's needs to ensure that vendors provide information most useful to you.
  • Phase III:

    Manage vendor product demonstrations. Hayes makes sure you can compare apples to apples and assess the system based on your terms, not the vendor's.
  • Phase IV:

    Attend site visits and perform reference checks. This step allows you to see the product in action and to obtain information from users.
  • Phase V:

    Negotiate vendor pricing and develop project budget. Our knowledge of competitive pricing helps you receive the best terms.
  • Phase VI:

    Negotiate contract. Hayes shortens the bid process and minimizes the financial risks for our clients.

Overall, Hayes serves as a buffer between your organization and the variety of vendors, saving clients time and money by streamlining the entire vendor selection process.