The old adage ‘change is constant’ has never been more true in healthcare. Staff leave, new systems are implemented, management changes, workflows are augmented, consolidations and acquisitions occur, new initiatives are unrolled and a host of other regular shifts occur. If you are like most healthcare organizations, these are the times when you need interim management support.
For decades, Hayes’ has been partnering with healthcare organizations to bridge the gap from a vacant position to the hiring of a new, permanent employee. But that’s just one small part of our interim management support. We view each assignment as an opportunity to help set up your organization for future success, which is why we provide the necessary tools and insights at the end of each engagement.
We begin each engagement by making sure we understand your needs and then assign the consultant with the defined skill set and exact experience needed to become a seamless member of your management team. This careful alignment, combined with the fact that our consultants come from healthcare management positions in organizations like yours, is why it is rare that they are not offered the job they are supporting.
Our consultants have held a variety of management roles, including:
- Department Senior Managers, Managers and Assistant Managers
- Practice Directors and Managers
- Directors of Revenue Cycle Operations
- Chief Financial Officers and Finance Managers
- Consulting Manager in Big-4 consulting firms
- President of Billing Companies
- Senior Vice President of Revenue Operations
How do we define a successful engagement? Simply, we define interim leadership success as a smooth transition and improved operations. To assure a smooth transition, our interim managers help conduct interviews of candidates, fine tune job descriptions, create a roadmap for the new manager, and provide an assessment that identifies opportunities for organizational improvement.