Managing Nontext Media in Healthcare Practices

The most common type of media used in healthcare practices in the past several decades has been text. Text is comprised of printed words, letters, and numbers translated into information used for diagnosis and treatment.

ICD-10 Training: Reducing education costs for medical coders

Anita Archer's blog post discussing ICD-10 training is featured in Carl Natale's blog.

Patient portals – for meaningful use and more

Patient portals and kiosks are here, and they are providing multiple benefits to both patients and provider offices. They help improve efficiency, patient and provider satisfaction and even help organizations reach meaningful use requirements.

A Business Case for Single Sign On

This weekend, I was busy using online applications. While I love doing things online, I do not love signing on to the various websites. This led me to think about my healthcare clients, the clinicians and physicians who need to sign into multiple systems several times a day to do their jobs.

3 Ways to Improve your Denial Management Process

The way your healthcare organization handles denials has a major impact on its bottom line. Most organizations have worklists or queues to work denials. Fewer have comprehensive denial management programs.

In an industry where documentation is critical to executing safe and efficient patient care, it is surprising how little effort is invested in documenting healthcare technology.

Avoid the ICD-10 Traffic Jam: Queuing theory, applied to ICD-10

Instead of using complex mathematical equations full of Greek symbols to explain queuing theory as it relates to ICD-10, I’m going to use an analogy we can all understand: traffic jams.

Revenue Cycle Optimization

Is your facility accounting for all the cash it receives? In many instances, your Remit (Payment Posting) department could be receiving lockbox deposits or live checks that they are unable to post into the patient accounting system

Avoid refunds, move the billing compliance process to the front end

Robert Freedman blog post discusses healthcare's large number of coders fixing claims just before they go out the door. Very often, it is the same types of edits that are being fixed on a daily basis. This is time-consuming and labor intensive. It also increases days in A/R. Yet it is status quo for many in healthcare.

Meaningful Delivery

Much has been written about preparing for meaningful use, such as implementing a certified electronic health record.

Sharon Christoforakis, Director, Revenue Cycle Services, Ray Boyd, Senior Healthcare Consultant and Souch Young, Senior Healthcare Consultant were interviewed for a series on healthcare revenue cycle management

Hayes' VP of Ambulatory Services, Tracy Welsh discusses EMR Certification.

Use electronic eligibility verification to save time and money later.