Enterprise and Inpatient Consulting

Hayes Management has consolidated its enterprise and inpatient clinical services into the Enterprise and Inpatient Services (EIS) division. The division is led by Amitav Hajra, a former Epic Systems Corporation manager who played an integral role in the development of the Epic Inpatient electronic medical record application.  Amit has over 15 years’ experience in healthcare technology on both the software vendor and client sides.

Our EIS division allows Hayes to offer even more tools and solutions to help you achieve your enterprise goals and obtain value from your investment in technology.  Here are just a few of the areas where our consultants can help you across your enterprise:

Enterprise-wide Strategic Consulting – Our EIS division has expertise with hospital operations and enterprise strategic planning.  We can help you respond proactively and with solid data to the following forces: competitive; regulatory; technological; cost, resource and operational constraints

Project Management and Implementation Expertise – Our EIS division brings more than 10 years’ experience managing large, complex hospital-based projects.  We can assist with planning, organizing, securing and managing resources to achieve specific goals in inpatient or enterprise-wide settings and allow you to bring about beneficial change and added value more quickly.

Staff Augmentation – The EIS division at Hayes can provide experienced staff to assist with various hospital projects. We have subject matter experts in many areas, including inpatient analysts, builders, and trainers.

System Optimization and Transformation -- “EHR optimization” can mean many different things and could potentially mean a lot of work for your project team.  It can feel daunting to begin to plan and manage this large task.   Hayes can guide you through defining what exactly optimization will mean to your organization and help you achieve optimization goals faster than you can reach them by yourself.

Enterprise Integration – Our inpatient center of excellence combined with our expertise with ambulatory systems allows us to provide you with an enterprise-wide view of your operations and technology.  We can help you with inpatient-ambulatory system interconnection, electronic data interchange and operational integration.

Enterprise-Wide Process Improvement (safety/quality) – We have decades of experience at improving hospital processes, from both a technological and an operational perspective.  We can help you align your process improvement efforts with your organization’s overall goals and strategy, identify specific areas to improve, and provide a detailed and comprehensive list of suggested improvements.

Enterprise-Wide Upgrade Planning and Project Assistance – With the advent of integrated HIS systems, system upgrades have become large, enterprise-wide projects. We can help you plan these complex projects and ensure that you have allocated sufficient resources. We can also augment your support staff to free up their time for upgrade work, and provide extra resources to help train end users or give on-site activation support.