Hayes' Allscripts Expertise

Hayes has consultants with extensive experience with all aspects of Allscripts Enterprise EHR (formerly TouchWorks™ EHR), including v11. From readiness assessments to go-live support, our Allscripts consultants will add value to your investment. Our services include:

• Optimization:

  If you are staying on v10 for awhile, there are still plenty of opportunities to improve system performance and staff productivity.

• Infrastructure Evaluation:

  It is important to evaluate current hardware and network communication configurations before you implement a new system.

• Process Redesign:

  This process is recommended before beginning an EHR implementation. Our consultants can help you ensure that your workflows are efficient before building your system.

• Project Management:

  Our project managers keep your implementation on track and on budget.

• Implementation:

  We are Allscripts Enterprise subject matter experts, and can help you and your staff navigate your way through the build, system set up, testing and go-live process.

• Training:

  We are excellent at knowledge transfer, and can make sure your providers and employees have the knowledge they need to be successful on the new system. We provide office staff training, clinical staff training, train the trainer, super user training and IT support staff training.

• Go-live planning and support:

  Our consultants reduce barriers to success by helping you create a successful go-live plan. Go-live support is critical if converting to v11 as this version requires a simultaneous go-live of all applications and offices.