Hayes' Epic Expertise

"As our organization seeks to capitalize on Meaningful Use incentives, Hayes has been instrumental in helping us to upgrade our Epic applications and accelerate our EpicCare implementation strategy to ensure we are well positioned to meet Stage 1 requirements in a timely manner across all of our departments."

Andrew Krecek, CIO
UT Medicine San Antonio

Hayes’ Epic consultants are certified and experienced in multiple Epic applications, including EpicCare (Inpatient and Ambulatory), Cadence, Prelude and Resolute. We also have the clinical background to understand and resolve workflow, process, interoperability and other business challenges. Hayes can assist you with:

Implementation: We have years of experience, understand how healthcare organizations work, and how to gain buy-in. You can count on our wisdom.
Project Management: Our professional project managers make complex projects feel simple. Most importantly, we keep your project on track and on budget.
Optimization/Meaningful Use: If you are interested in obtaining federal stimulus funds, we can help by optimizing your Epic system for meaningful use.
Process Redesign: Hayes’ consultants make sure that your processes, procedures and workflows are best practice and the most appropriate for your organization's needs.
Training and Adoption: When physicians and users are comfortable with the system, they use it more effectively. We incorporate training from the beginning, obtaining buy-in along the way.
System Migration/Data Conversion: Hayes ensures your historical data is converted accurately and efficiently. We also provide legacy system support.
Help Desk: We can assess your current help desk process and make recommendations for improvement. We can also resolve your help desk tickets to bring the issues list to a manageable level.