Hayes' Epic Expertise

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Hayes has consultants certified and experienced in multiple Epic applications, including EpicCare (Inpatient and Ambulatory), MyChart and Resolute. Our consultants, many of whom are former registered nurses, also have the clinical experience needed to understand and resolve interoperability, workflow and other business challenges.

Hayes can assist you with:

• Optimization:

  If you already have an Epic system installed, there are still plenty of opportunities to optimize the system and improve staff productivity.

• Process redesign:

  Hayes consultants make sure that your processes, procedures and workflows are best practice and the most appropriate for your organization's needs.

• Project management:

  Our project managers keep your implementation on track and on budget.

• Implementation:

  We are Epic subject matter experts and can help you and your staff navigate through the design, build, verification, testing and go-live process.

• Training:

  We are excellent at knowledge transfer, and can make sure your providers and employees have the knowledge they need to be successful on the new system.

• Go-live planning and support:

  Our consultants reduce barriers to success by helping you create a successful go-live plan. We are also on site to support a successful launch.