Interim Management Services
Whether you need to fill an interim role during a senior management transition or leverage
your internal resources with additional technical assistance, you can count on Hayes to ensure
that operations run smoothly.
Here are just some of the reasons that healthcare organizations call Hayes for interim
assistance:
Resource constraints: Internal staff is often stretched beyond its limits
when new technology is implemented or upgraded. It can be difficult to maintain a high level
of service. Hayes consultants not only help with implementation but can also ensure high
service levels during the transition.Vacant positions: Hayes consultants hit the ground running when they fill
vacant roles in your organization. Our consultants use their subject matter expertise to
make improvements while they're there. They can also assist with the hiring process. When
the position is filled, we make sure that the new hire is comfortable and has all the
information he or she needs before we leave. Training: While vendors offer basic training for end users, sometimes it's not
enough. Hayes is often asked to perform advanced training after users have become more
familiar with the new system. We also conduct training for front desk, billing, supervisory
and other staff to improve the revenue cycle. Our objective is to fill in organizational
knowledge gaps and to not just train, but change behavior.
For more information, see:
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