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Welcome to Hayes Management Consulting's Summer 2009 issue of the "Hayes Review" Newsletter. We're excited to bring you this issue as part of our ongoing efforts to service you to the best of our capacity and to consistently improve your experience. This issue features:

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Note from Pete
Pete ButlerWelcome to our summer newsletter (although it’s approximately 50 degrees in Boston).  In my client travels over the past few months (California was much warmer), I continue to hear this question: “How much money are we leaving on the table and how can we operate more cost effectively?” Read more

 

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MDaudit™ Hospital Turns Heads
George Andrew

MDaudit Hospital, now in development, is receiving enthusiastic response from our development partners and those previewing the new audit software. Hayes is now adding organizations to its waiting list. Read more

 

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Got Kiosks?
Kathleen GaffneyKiosks are common in airports, banks, hotels and other venues, but are relatively new to healthcare. Yet they are quickly gaining in popularity. According to Gartner Research, kiosks are less than two years away from mainstream adoption.¹ Read more

 

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Reducing Interface Errors
Getting Patient Registration Right the First Time
Rosalinda MontemayorSeamless and safe healthcare relies on an organization’s ability to pass information from one system to another. The vast majority of information that is shared between healthcare information technology solutions is accomplished with the assistance of an application interface engine (AIE). Read more

 

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Physician Charge Capture Module
Mike TaglientoStand-alone charge capture solutions can be interfaced with many hospital and practice management systems as an add-on module or to complement the system’s existing charge capture functionality. Read more

 

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Ensemble Integration Case Study
Andy TreanorClearPath Diagnostics of Syracuse, NY, is a pathologist-owned and operated tissue pathology and cytology practice.  One of the organization’s objectives is to provide the best pathology report delivery service to their customers. Read more

 

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Red Flag Rules
Anita JohnsonAs of August 1, 2009, the Federal Trade Commission (FTC) requires healthcare organizations defined as “creditors” to develop and implement an identity theft prevention program. This complements existing HIPAA rules. Read more
 
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