KLAS User Comments: Hayes’ Services
| Here is what our clients are saying to KLAS about Hayes… |
| “I was impressed at how well Hayes was able to get someone who had the exact skill set we needed to turn our project around. It was like I found this person myself, but I wasn’t actually the one who called. Someone else called and actually got us a candidate who happened to live in this area. I think the best thing about Hayes was just their figuring out what our needs were and getting us the perfect person.” – VP/Other Executive |
Collected about Hayes Management Consulting by KLAS in September 2011
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| “We contracted with Hayes to do a review of the billing office and the revenue cycle and to optimize our system around best practices and billing procedures. It was a three-month project, and it paid for itself three or four times over. In fact, it is still paying for itself.” - CEO/President/Executive Director |
Collected about Hayes Management Consulting by KLAS in June 2011
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| “Hayes Management continues to deliver excellent depth of knowledge across many areas of expertise. They deliver as promised, when promised.” – Manager |
Collected about Hayes Management Consulting by KLAS in April 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| “After Hayes met with us, they provided a manual that went over documentation and best practices. It was helpful. I had done a lot of research prior to their coming in, so I already had a lot of the documentation, but they were able to offer additional guidance. They even offered suggestions based on what other entities were doing, and they were willing to put us in touch with other entities that had similar programs but different processes so we could explore and fully understand other options.” – Director |
Collected about Hayes Management Consulting by KLAS in January 2011
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| “Hayes assigned people to us who really were experts in the field. One of the employees was someone my staff had worked with before on another project and thought very highly of. Also, the project leader assigned to us was exceptionally competent. Her performance was stellar.” – COO |
Collected about Hayes Management Consulting by KLAS in January 2011
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| “Hayes Management never nickel-and-dimes us. They are very fair, and that is one reason we prefer to use them. Hayes negotiates rates we consider to be fair.” – COO |
Collected about Hayes Management Consulting by KLAS in January 2011
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| “We typically use Hayes Management when we are looking for skill sets that we don't have for an implementation, programming, database work, and so on. Hayes has a fairly deep pool of people with a variety of skills to meet our needs.” – Director |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| “Hayes Management has an ability to connect with their customers on a business level versus a technology level. They have a lot of vendor knowledge and connections with the vendor. I was very happy with the work they did.” - VP/Other Executive |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| “Hayes Management has an ability to connect with their customers on a business level versus a technology level. They have a lot of vendor knowledge and connections with the vendor. I was very happy with the work they did.” - VP/Other Executive |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| “The Hayes Management executives were very involved. Anybody on their team at their site who was needed for anything was involved. The president actually came here twice and is planning to come for the executive meeting.” – COO |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| "Hayes Management has good working relationships with the vendors, and they bring a lot of knowledge to the table. They really fit in well with us and related well with our staff.” – VP/Other Executive |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| Hayes Management is a little different from other consultant firms. They come in listening rather than telling. They take the time to hear what is going on and what we need. Then we determine a specific strategy and we go to work...” – Director |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| “We brought on Hayes Management to assess the billing operations of our medical billing company. The real impetus behind that was to determine opportunities for performance improvement for our physicians. We hoped Hayes Management would identify opportunities for increased cash flow and efficiency and decreased expenses. Hayes Management performed excellently.” – COO |
Collected about Hayes Management Consulting by KLAS in January 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
| “The thing I really appreciate is that Hayes has really stayed connected with the project. We have on-site resources whom we work with every day, but the Hayes VP of operations has been really good about calling me every couple of weeks, just to make sure everything is going according to plan and making himself available to escalate any issues.” – Director |
Collected about Hayes Management Consulting by KLAS in April 2011
© KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
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