It's the Hayes Way

At Hayes there is a companywide culture of excellence, collaboration, access, knowledge-sharing and teamwork. We understand the connections among facilities, systems and people, the intricate relationships between doctors and hospitals as well as the overall larger issues that the health care industry faces.

When you work with Hayes, you get the benefit of our culture and expertise.

• Our People

  • Ensure optimal client service through a commitment to recognizing excellence and promoting collaboration and continual improvement.

• Our Process

  • Help healthcare professionals and their businesses reach peak performance.

• Our Clients

  • Build long-term client relationships through our dedication, hard work, honesty and professionalism.

• Our Healthcare Knowledge

  • Since 1993 we have focused 100% on the healthcare industry.
  • Our staff averages 15 years in the industry (including on the care delivery side); their knowledge is deep and diverse.

• Our Consultants

  • We will provide you with a consultant who is exceptionally competent, easy to work with, and exhibits impeccable character.
  • Many are former leaders in hospitals and provider organizations.
  • Only one in ten candidates is hired as Hayes staff.
  • We match the experience you require to a consultant or team of consultants who will successfully complete the job, on time, on budget!

• Our Enviable Track Record

  • 75% of our business is from repeat customers.
  • We’ve received multiple Best in KLAS awards based on client satisfaction.
  • We have a very low employee turnover rate.

• Our Access

  • A Hayes consultant can access the knowledge base of all Hayes' consultants and management to find best practice solutions for your specific problems.
  • Everyone has easy access to senior management. Whether it is a client seeking assistance with a contractual issue, or a consultant requesting best practice advice, Hayes is known for its quick responsiveness.

• Our Philosophy

  • We don't ask our consultants to sell.
  • Each consultant is 100% focused on the client's needs.
  • A separate Hayes sales team develops new business.