Solutions for Operational Challenges

Hayes works with healthcare organizations across the country to improve quality, efficiency and the bottom line. Our work ultimately leads to greater clinician, staff and patient satisfaction. Many of Hayes consultants are clinicians, and many have worked in hospitals and physician practices as business and clinical leaders. They are also certified and experienced in premier technologies such as Epic, GE Healthcare, Allscripts and NextGen. On average, our consultants have more than 15 years of experience. At Hayes, healthcare is all we do.  We have been ranked Top Overall Professional Services Firm by KLAS* for four consecutive years (2007-2010).  See what our clients have to say to KLAS about us!

HayesInsight™:  Our uncommon knowledge
Hayes consultants strive for continuous improvement in all that we do. HayesInsight is our proprietary “brain trust” in which all our latest best practices, methodologies, proven techniques, tools, and client experiences are stored and shared. HayesInsight makes it possible for an individual consultant to access the knowledge of hundreds of experts who have “been there, done that” and have learned what works best.

The ‘Hayes Way’: Our culture sets us apart
The foundation for Hayes’ success is found in our culture, which we refer to as “The Hayes Way.”  It is built around collaboration, knowledge sharing, passion for our work, dedication to our employees and commitment to our clients – values that are easy to say, but which Hayes delivers daily. We are very picky about whom we hire; they not only need to be the best at what they do, but also a good cultural fit.

Clients say that Hayes consultants “fit right in like part of the team.”  We adapt easily and quickly to a client’s culture, perhaps because many of us have been in the client’s shoes previous to working as a consultant – as a CIO, CEO, VP, practice manager, billing supervisor, RN, pharmacist, etc.

When you work with Hayes, you virtually work with the institutional knowledge of more than 100 professionals who have developed best practices and efficient methodologies from years of experience with the best healthcare organizations across the country.

*Source: 2010 Top 20 Best in KLAS Awards: Software & Professional Services, December 2010. © 2010 KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com